"(manager's task is) not one of choosing but of generating, of generating a clear and adequate formulation of what the problem situation "is", of creating from a set of incoherent and disorderly events a coherent "structure" within which both current actualities and further possibilities can be given an intelligible "place" - and of doing all this, not alone, but in continual conversation with all others who are involved."
Shotter, J. (1993). Conversational realities. London: Sage Publications