Role stressors and OCB

Reference paper:

Eatough, E. M., Chu-Hsiang Chang, Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of Role Stressors With Organizational Citizenship Behavior: A Meta-Analysis. Journal of Applied Psychology, 96(3), 619–632. doi:10.1037/a0021887

Abstract:

(A 50-word quick summary from my understanding)

Study shows that role ambiguity and role conflict were negatively related to OCB, and these relationships were moderated by OCB target, organization type, rating source and publication status. Role conflict had stronger negative relationship with OCB than with task performance. Job satisfaction mediated the relationship between role stressors and OCB.

Quick Notes/queries:

(For my further delving)

Role stressors

• What are the antecedents of role stressors (role ambiguity, role conflict and role overload)? In particular, who are more predisposed to perceive role stressors as a challenge as against hindrance (and vice-versa)?
• Are role stressors interrelated? For example - in situations of excessive role ambiguity, do some employees play defensive by portraying it as role conflict or role overload?

Relationship

• How are other attitudinal factors (such as commitment and perception of fairness) related to role stressor-OCB relationship?
• How do perceived role stressors of the OCB target (supervisor or peer) influence the OCB behavior of other employees?
• How do each of the role stressors relate to affliative vs challenge promoting OCB types?
• What factors influence the perception that OCBs are role stressors? In particular, are some OCBs, owing to their affiliative vs challenging nature, perceived as contributing to the feeling of being over extended? For example, when there are explicit or direct linkages of OCB to performance rating in an organization, do some employees perceive OCB as stressors?
• How does perceived leadership or organizational support moderate the role stressors-OCB relationship?
• How are cognitive resources of the individual related to role stressor-OCB relationship?

Others

• How does non-profit type of the organization moderate the relationship between role stressors and OCB?
• How do role stressors relate to Counterproductive Work behaviors (CWBs)?
• How does burnout as a cumulative effect of multiple role stressors (TJ Fogarty et al, 2000) relate to OCB?