Maximizing organization performance

I have always been fascinated by the subject of how organizations, both for-profit and non-profit, manage their human resources to achieve greater organizational performance. Having worked in organizations of varied nature and settings, albeit for a shorter time, and having gotten time to reflect on these experiences, I believe that this area of maximizing organization performance offers tremendous scope for meaningful investigations.

Universal elements of employee engagement

A recent extensive research by Gallup Inc, a research based performance management company, indicates that majority of Amercian employees, about 71 percent, are either "not engaged" or "actively disengaged" in their work. While I have my own understanding of what employee engagement means, I was particularly curious to know how this research firm defined this concept, particularly the concept of "active disengagement".