Reviews consolidated: OCB & Voice

Click here to access the literature review of some journal articles on organizational citizenship behavior(OCB) and employee voice behavior.

Note: Last updated in Aug, 2012.

Criterion domain of OCB

Reference paper:

Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the Criterion Domain? A Quantitative Review of the OCB Literature. Journal of Applied Psychology, 92(2), 555–566.

CWB and OCB

Reference paper:

Dalal, R. S. (2005). A Meta-Analysis of the Relationship Between Organizational Citizenship Behavior and Counterproductive Work Behavior. Journal of Applied Psychology, 90(6), 1241–1255. doi:10.1037/0021-9010.90.6.1241

Personality traits and OCB

Reference paper:

Chiaburu, D. S., Oh, I.-S., Berry, C. M., Li, N., & Gardner, R. G. (2011). The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis. Journal of Applied Psychology, 96(6), 1140–1166. doi:10.1037/a0024004

Role stressors and OCB

Reference paper:

Eatough, E. M., Chu-Hsiang Chang, Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of Role Stressors With Organizational Citizenship Behavior: A Meta-Analysis. Journal of Applied Psychology, 96(3), 619–632. doi:10.1037/a0021887

OCB: Extension of nomological network

Reference paper:

Spitzmuller, M., Van Dyne, L., & Ilies, R. (2008). Organizational citizenship behavior: A review and extension of its nomological network. The SAGE Handbook of Organizational Behavior. Thousand Oaks, CA: SAGE, 106–123.

OCB and outcomes: Meta-analysis

Reference paper:

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122–141. doi:10.1037/a0013079

Circumplex model and OCB

Reference paper:

Moon, H., Van Dyne, L., Wrobel, K., & Turnipseed, D. L. (2005). The circumplex model and the future of organizational citizenship behavior research. Handbook of organizational citizenship behavior, 3–24.

OCB: Nature and dimensionality

Reference paper:

LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52.

OCB: Construct clean-up

Reference paper:

Organ, D. W. (1997). Organizational Citizenship Behavior: It’s Construct Clean-Up Time. Human Performance, 10(2), 85–97. doi:10.1207/s15327043hup1002_2

Attitudinal and dispositional predictors of OCB

Reference paper:

Organ, D. W., & Ryan, K. (1995). A Meta-Analttic Review Of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior. Personnel psychology, 48(4), 775–802.

OCBs: A critical review

Reference paper:

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3), 513–563.

OCB

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Organizational Citizenship Behavior is an individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington

Organizational Citizenship Behaviors are contributions to the maintenance and enhancement of the social and psychological context that support task performance.

Organ, D. W. (1997). Organizational Citizenship Behavior: It’s Construct Clean-Up Time. Human Performance, 10(2), 85–97. doi:10.1207/s15327043hup1002_2

Organizational Citizenship Behaviors are discretionary contributions that go beyond the strict description and that do not lay claim to contractual recompense from the formal reward system.

Organ, D.W., Podsakoff, Ph.M. and MacKenzie, S.B. (2006) Organizational Citizenship Behavior: Its Nature, Antecedents and Consequences. Thousand Oaks, CA: Sage Publications.