Deciding to voice

Voice behavior, which is defined as discretionary communication of ideas, suggestions, concerns, or opinions about work-related issues with the intent to improve organizational or unit functioning (Morrison, 2011), is considered potentially risky (Liu et al, 2010).

Criterion domain of OCB

Reference paper:

Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the Criterion Domain? A Quantitative Review of the OCB Literature. Journal of Applied Psychology, 92(2), 555–566.

CWB and OCB

Reference paper:

Dalal, R. S. (2005). A Meta-Analysis of the Relationship Between Organizational Citizenship Behavior and Counterproductive Work Behavior. Journal of Applied Psychology, 90(6), 1241–1255. doi:10.1037/0021-9010.90.6.1241

Personality traits and OCB

Reference paper:

Chiaburu, D. S., Oh, I.-S., Berry, C. M., Li, N., & Gardner, R. G. (2011). The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis. Journal of Applied Psychology, 96(6), 1140–1166. doi:10.1037/a0024004

Role stressors and OCB

Reference paper:

Eatough, E. M., Chu-Hsiang Chang, Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of Role Stressors With Organizational Citizenship Behavior: A Meta-Analysis. Journal of Applied Psychology, 96(3), 619–632. doi:10.1037/a0021887

OCB: Extension of nomological network

Reference paper:

Spitzmuller, M., Van Dyne, L., & Ilies, R. (2008). Organizational citizenship behavior: A review and extension of its nomological network. The SAGE Handbook of Organizational Behavior. Thousand Oaks, CA: SAGE, 106–123.

Circumplex model and OCB

Reference paper:

Moon, H., Van Dyne, L., Wrobel, K., & Turnipseed, D. L. (2005). The circumplex model and the future of organizational citizenship behavior research. Handbook of organizational citizenship behavior, 3–24.

OCB: Nature and dimensionality

Reference paper:

LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52.

Taking charge at work

Reference paper:

Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extrarole efforts to initiate workplace change. Academy of management Journal, 403–419.

OCB: Construct clean-up

Reference paper:

Organ, D. W. (1997). Organizational Citizenship Behavior: It’s Construct Clean-Up Time. Human Performance, 10(2), 85–97. doi:10.1207/s15327043hup1002_2

Attitudinal and dispositional predictors of OCB

Reference paper:

Organ, D. W., & Ryan, K. (1995). A Meta-Analttic Review Of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior. Personnel psychology, 48(4), 775–802.

OCBs: A critical review

Reference paper:

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3), 513–563.

Voice: Review and Integration

Reference paper:

Morrison, E. W. (2011). Employee Voice Behavior: Integration and Directions for Future Research. The Academy of Management Annals, 5(1), 373–412. doi:10.1080/19416520.2011.574506

Manager consultation and employee voice

Reference paper:

Tangirala, S., & Ramanujam, R. (2012). Ask And You Shall Hear (But Not Always): Examining The Relationship Between Manager Consultation And Employee Voice. Personnel Psychology, 65(2), 251–282. doi:10.1111/j.1744-6570.2012.01248.x

Organizational silence

Reference paper:

Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 706–725.

Prosocial organizational behaviors

Reference paper:

Brief, A. P., & Motowidlo, S. J. (1986). Prosocial Organizational Behaviors. The Academy of Management Review, 11(4), 710–725. doi:10.2307/258391

Selling issues to top management

Reference paper:

Dutton, J. E., & Ashford, S. J. (1993). Selling issues to top management. Academy of management review, 397–428.

Conclusion:

(A 50-word quick summary from my understanding)

Article develops insights on issue selling as critical activity in organizational decision-making and clarifies value of issue selling at individual and organizational levels, from both symbolic and instrumental perspectives. An issue selling framework and propositions, drawing on 3 theoretical perspectives - upward influence, claiming behavior and impression management, are presented.

Red and green lights in issue selling

Reference paper:

Dutton, J. E., Ashford, S. J., Lawrence, K. A., & Miner-Rubino, K. (2002). Red light, green light: Making sense of the organizational context for issue selling. Organization Science, 355–369.

Proactivity dynamics framework

Reference paper:

Grant, A. M., & Ashford, S. J. (2008). The dynamics of proactivity at work. Research in organizational behavior, 28(1), 3–34.

Self-monitoring and voice

Reference paper:

Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the Silence: The Moderating Effects of Self-Monitoring in Predicting Speaking Up in the Workplace*. Journal of Management Studies, 40(6), 1537–1562.